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How to Order Online

Hello and welcome to CapeCup's website!


Please note: We upgraded our website and e-commerce online portal in May 2025. If you had an account before June 2025, you will need to register for a new account. You may also place orders as a Guest user (for one-off orders).  


To avoid issues while processing your order, PLEASE ACCEPT COOKIES.


Once you have an idea of what product(s) you would like to purchase, use the steps below to place a successful online order:


Step 1: Select the product/s you would like to order.


Step 2: Select the packing size of your chosen item (pack or sleeve or box).


Step 3: Select the quantity of pack size (e.g., 50 x 2 or 1000 x 2) and click "Add to Cart".


Step 4: Click "My cart" and then "Proceed". 


Step 5: Click "Checkout" and then enter your delivery details.


Step 6: Select "Pick up in store" or "Delivery".


Step 6 a: If you choose "Pick up in store", please select the branch to collect from (only Nereide Street, Paarden Eiland, Cape Town)


Step 7: Enter your billing address, or select "Same as delivery address".


Step 8: Click "Confirm" to continue to checkout.

Step 9: Double-check your order. Make sure you have selected the correct products and quantities.

 

Step 10: Select "Credit/Debit Card" under payment options and then click on the "Pay Now" red button. Payment is done via the Adumo Online site.


Step 10 a: Select your preferred payment method.


NOTE: If you are not routed to the Adumo Online payment gateway (which can be due to partially accepted cookies) please follow below steps to reset cookies prompt:


​Step 11 a:  Go to your browser history.

​Step 11 b:  Clear recent history

​Step 11 c:  Select only Cookies and Cache, then "Clear now"

​Step 11 d:  Go back to our website and accept all cookies

 

Step 12: After a successful payment is made, you will receive a customer order number for your reference.


Step 13: We will pack and process your order and let you know once it is ready for collection / has been dispatched for delivery.

If you have any issues/questions, please reach out to us at info@capecup.co.za or 0861 999 313, and one of our sales team members will assist.


Thank you for your understanding and support. 

Kind regards,

The CapeCup Team